FAQ
Accordion Tabs
You can do everything a dealer can! from Regens to Injector testing’s, you can do it all...
Most laptops contain diesel diagnostic programs, some include other programs...
Yes, we offer 30-day money back guarantee or exchange. Please read about our returns policy here...
We ship all our items same or next business day after we receive the order confirmation. We use multiple shipping carriers and most arrive to the customer with in 1-3 business days. International shipping may take 7-15 business days....
We offer 3-year free tech support, if you have any issues with connections to trucks and or programs, we are always here to assist you. After 2 years you can renew the tech support if needed at $299 for another 3 years...
Sometimes we send out emails about special offers/discounts, so be sure to sign up for our newsletter so you don’t miss out....
Yes, we do, please check our “Affiliate program/Earn Commission” page for more information. We offer 10% commission on all referrals that ended up with a purchase. Our system automatically will deposit you 10% of purchase price into your account via Paypal. Start earning extra money now!...
Yes, we have options for you to update the programs, Updates are not free so in the future if you want an update contact us and let us know which programs you want updated and if we have it will remotely update for you. Also don’t forgot to sign up with our newsletter to receive emails about new products, promotions and updates available...
We are wholesalers / distributors so we buy our diagnostics laptops from auctions, wholesalers, distributors. We only sell online to keep overheads low to pass the savings on to you....
We pay for shipping; we will send you a prepaid return label. See returns policy....
If we didn’t answer your questions above, please free to contact us at support@heavydiagnostic.com or contact us form. You may also call us at 888-998-9355 at Monday to Friday 8AM to 6PM, Saturday 10AM TO 2PM...